Deliver more personal and human customer experiences, at scale.
The Goodays Customer experience management platform helps leading global brands deliver better experiences, drive loyalty and retain customers from day one.
Main contributions:
- Talent Acquisition & Employer Branding: Successfully led employer branding, PR, and recruitment initiatives to effectively grow the team.
- Performance & Development: Implemented an appraisal and career development structure to create a growth-oriented environment for employees.
- Diversity & Inclusion: Partnered with #50inTech to promote gender diversity within the company.
- Employee Experience: Championed initiatives to create a positive and supportive work environment where employees could perform at their best.